Sales Operations Analyst – JR40005557

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Sales Operations Analyst

Blackburn

Chubb Fire & Security Ltd

Looking for an opportunity within a business that offer a genuine ‘people first’ culture?

As our business continues to grow, we are looking for a commercially minded Sales Operations Analyst to join our team. You will be proactive and detail-oriented to support the efficiency, reporting, and continuous improvement of our sales operations function. This role is for a graduate or entry level analyst and will play a key part in analysing sales performance, maintaining accurate data, supporting reporting processes, and helping drive operational improvements across the commercial team.

You will have strong analytical skills, excellent attention to detail, and the ability to work collaboratively with stakeholders across sales, finance, and operations. Experience with Power BI and the Microsoft Dynamics platform would be beneficial, although not essential.

This is a hybrid role combining remote working with attendance at meetings and collaborative sessions at our head office in Blackburn as required. Candidate would ideally be based in the north-west.

SALARY: up to £28,000 per annum DOE

25 days holiday, plus bank holidays
Free Onsite Parking
Cycle to Work Scheme
Employee Referral Scheme (£1000)
Company Pension Scheme
Life Assurance (4 x Basic Salary)
Employee Scholarship Scheme
A Central Benefits Platform offering a wide variety discounts
Health & Wellbeing Resources
Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What you will be doing as a Sales Operations Analyst:

Developing meaningful sales dashboards turning data into insights that can be actions
Support the sales team with data accuracy, reporting, and operational processes
Analyse sales trends, pipeline activity, and business performance
Maintain and govern key sales reporting dashboards
Assist with forecasting, KPI tracking, pipeline health, and sales performance reporting
Maintain and improve CRM & CPQ data quality and reporting standards
Work with internal stakeholders to identify opportunities for process improvement and operational efficiency
Support the administration and optimisation of sales systems and tools
Prepare reports and presentations for management meetings
Assist with ad hoc analysis and projects as required
Lead initiatives to simplify and standardise the commercial reporting landscape, ensuring consistent reporting practices, improved data quality, and enhanced business insight across commercial functions

What we would like you to bring

Essential:

Strong analytical and problem-solving skills
Good working knowledge of Microsoft Excel and other Microsoft Office applications
Excellent attention to detail and organisational skills
Strong communication skills with the ability to present information clearly
Ability to manage multiple tasks and priorities effectively
Comfortable working independently and collaboratively within a team
Proactive and self-motivated
Curious mindset with a continuous improvement approach
Strong stakeholder management skills
Adaptable and willing to learn new systems and processes

Desirable:

Experience using Power BI or similar BI analytics platforms
Experience working with Microsoft Dynamics or similar CRM platforms
Previous experience in a sales operations, business analyst, or reporting-focused role
Understanding of sales processes, forecasting, and KPI reporting

About Us, Our Culture & What We Can Offer You

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally – Together we do great things!

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global APi Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

We're looking for someone who enjoys working with data, identifying trends, building reports and providing meaningful commercial insight that helps drive business decisions. If you enjoy turning data into information and information into action, we'd love to hear from you.

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