Operations Support Specialist – JR40004532 - Chubb Careers

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Operations Support Specialist

Brisbane

Chubb Fire & Security Pty Ltd

About Us

With over 200 years of heritage, Chubb is a global leader in fire and security solutions, dedicated to protecting what matters most and giving our customers peace of mind. As part of APi Group, a global leader in safety and specialty services, Chubb brings industry‑leading expertise, trusted reliability, and forward‑thinking technology to every customer and community we serve.

About the Role:

Chubb Fire & Security Australia is seeking a detail‑oriented Operations Support Specialist to support our service and operational teams in Salisbury on a 6‑month fixed‑term contract. In this role, you will play a key part in ensuring accurate order processing, billing, and customer portal administration while working across multiple enterprise systems.

This position is ideal for someone who thrives in a structured, high‑volume environment, values process accuracy, and enjoys collaborating with cross‑functional teams to deliver exceptional operational support.

Key Responsibilities:

Customer Portal Administration

Maintain and manage third‑party customer portals.
Upload compliance documents such as certificates and insurance documentation.
Submit claims and invoices through customer portals when required.

Operations & Administrative Support

Provide transactional administrative support aligned with operational processes.
Ensure system data accuracy and adherence to defined service levels and process controls.

Systems & Technology You will regularly work with:

Microsoft Dynamics (Field Service)
Pronto
Zoho
Microsoft 365 (Outlook, Excel, Teams, SharePoint)

Pre‑Employment Requirements
The successful candidate will be required to undertake a mandatory pre‑employment medical assessment, Drug & Alcohol test, and a National Police Check.

We are committed to diversity and inclusion and welcome applicants from different backgrounds. This includes people with a disability, LGBTIQA+ and all cultural backgrounds

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