Service Engineer – JR40002560 - Chubb Careers

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Service Engineer

Singapore

Chubb Singapore Pte Ltd

Are you passionate about safety and technology? We are looking for a dedicated Fire Protection Service Engineer to join our team and ensure the optimal performance of fire protection systems across our client sites. If you're technically skilled, service-oriented, and thrive in a dynamic environment — we want to hear from you.

Key Responsibilities:

Provide on-site and remote technical support and troubleshooting for fire protection systems
Install, configure, and commission fire alarm, detection, and suppression systems
Test and evaluate new fire protection technologies and ensure regulatory compliance
Diagnose, repair, and document system faults and corrective actions taken
Maintain detailed records of all service activities, updates, and customer interactions
Monitor and maintain related servers, networks, and connected devices
Perform electrical safety checks and routine maintenance on system hardware
Support the rollout and implementation of new fire protection applications
Manage support tickets, log issues, and ensure timely resolution
Collect and review client feedback to continuously improve service quality
Maintain strong working relationships with existing and new clients

Requirements:

Diploma or Degree in Electrical, Electronics, Mechanical Engineering, or equivalent
Minimum 2–3 years of relevant experience in fire protection systems
Strong troubleshooting and problem-solving skills
Good understanding of fire detection and suppression systems
Familiarity with networking concepts and system integration
Strong communication and interpersonal skills
Willing to travel to client sites and perform after-hours support when required
Working Hours 5.5 work week

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