Blackburn

Chubb Fire & Security Ltd

We're looking to add a Senor Coordinator to our team here at Chubb Community Care, to play a senior role within the team. Based out of our Blackburn HQ this role will support the team manager to ensure team metrics and goals are met coupled with the continuous improvement of key processes.

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems.  Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally – Together we do great things!

SALARY:  Upto £28K dependent on experience

• 25 days holiday, plus bank holidays
• Free Onsite Parking
• Cycle to Work Scheme
• Employee Referral Scheme (£1000)
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety discounts
• Childcare Vouchers
• Health & Wellbeing Resources 
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

Responsibilities:

• Provide HR support to team manager where required – 121’s team meetings etc.
• Support team training, mentoring and knowledge sharing
• Cover team manager role when on leave

• To take overall responsibility for the day-to-day management of 1st line support for Team
• Proactive and timely portfolio cleanse – Terminations, site additions, adhoc cleanse
• Pro-active management of outstanding jobs – orders, service and callouts
• Proactive management of department Dashboard –status 76,77,79 & 95 WIP, Validations, unbilled

Qualifications/ Experience/Knowledge:

• Excellent communication (verbal and written) and team working skills
• Good attention to detail
• Numeracy
• Microsoft Office
• Good communication skills
• Ability to manage KPI’s

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