Blackburn

Chubb Fire & Security Ltd

Looking for an opportunity within a business that offer a genuine ‘people first’ culture?

Here at Chubb Fire and Security (part of the APi group), we are currently on the lookout for an administrative or customer service professional to join our specialist fire consultancy team based in Blackburn (BB1 2PR) on a permanent, full time basis

About Us, Our Culture & What We Can Offer You

Here at Chubb, we view leadership and leadership development as our most powerful strategic advantage and the best way to invest in our people.

People are at the heart of everything we do, and your well-being is important to us.

That’s why we protect people first and are committed to keeping you safe, secure, and happy in your career. As our presence across the globe increases, we are striving to become the #1 people-first company in the world.

We have an exciting future ahead filled with lots of opportunities for you to grow and develop. Together with your help and desire, we can grow together and make the world a safer place.

SALARY:  £24k per annum

• 25 days holiday, plus bank holidays
• Company Pension (5% matched)
• Free Onsite Parking
• Liftshare Community – an app designed to make your commute more affordable, sustainable and enjoyable
• Cycle to Work Scheme
• Employee Referral Scheme (£1000)
• Life Assurance (4 x Basic Salary)
• A Central Benefits Platform offering a wide variety discounts
• Free Mortgage Advice
• Bravo scheme: Incentivising high achieving employees
• Health & Wellbeing Resources 

What you'll be doing as Administrator

• Proactive management of outstanding job-orders, service and call outs
• Extensive customer liaison to resolve queries, providing excellent customer service at all times
• Proof reading and production of risk assessment documentation
• Daily invoicing of fire consultancy orders
• Preparation of reports and weekly KPI information 

Working Hours: 37.5 Hours Per Week  |  Mon-Fri   | 9am – 5pm |   Fully Office Based

What we would like you to bring to the role:

The ideal candidate will have previous demonstrated experience in an administrative or customer service focused role

You will:

• Demonstrate a professional attitude and exemplary customer service skills
• Possess excellent attention to detail
• Be confident in picking up the phone to talk to customers and book in service visits
• Have a good level of IT literacy
• Have the ability to work independently but also cohesively as part of a team

Join us and become part of a team committed to building great leaders. It all starts with you!

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.

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