Field Service Coordinator – JR40003234 - Chubb Careers

Chubb Careers

Back to search results

Field Service Coordinator

Brisbane

Chubb Fire & Security Pty Ltd

VitalCALL Field Service Coordinator

Join VitalCALL, a leader in providing personal alert devices and part of Chubb Fire and Security, as a valued member of our Service Delivery team. You’ll work within a supportive office-based team supporting a group of field-based VitalCALL Installers. The ideal candidate will have a strong background in customer service, attention to detail, and an ability to work collaboratively with both colleagues and contractors.

About the opportunity:
In this role, you’ll be responsible for handling incoming calls from installers, creating, checking and activating monitoring accounts, auditing completed work, raising purchase orders, invoicing, and collaborating with other departments to help achieve business targets. At VitalCALL, our customer-first approach means you’ll provide caring and professional service built on empathy and respect. You should be proactive and have a can-do attitude. In return, we offer training opportunities and potential for career development.

Key Responsibilities of the role include:

Handle inbound calls within Field Service KPIs.
Provide caring and professional service to installers and their contacts, assisting with any issues to ensure smooth installations.
Perform daily audits to confirm products and services are correctly invoiced.
Help resolve customer service agreement issues within Service Delivery KPIs.
Assist with monthly reporting requirements.

We are looking for:

At least 2 years of experience in a customer service position involving both administrative tasks and phone-based support.
A focus on customer satisfaction and business needs.
Excellent communication skills with internal departments and contractors.
Knowledge of Pronto, Salesforce, or other ERP/CRM systems (preferred but not essential).
Intermediate to advanced proficiency in Word and Excel.

If you would like to be part of a progressive organisation, please click the ‘Apply’ button to submit your Resume.

We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds.

Similar Jobs

Featured job listings

Each listing including the job title, location, brief
description, and a link to a page with more details.

Accounts Clerk

Field Service Engineer

Fire Service Apprentice

Vacature Material Planner (32-40 uur), Chubb Fire & Security Group, Breda of Utrecht

TECHNICIEN DE MAINTENANCE SSI H/F - Secteur ANGERS

commercial sales consultant

Ausbildung zum Informationselektroniker (m/w/d)

Portables Technician

Fire Service Engineer

Fire Protection Project Engineer

Service Technician

Servicetechniker / Elektriker (m/w/d)

TECHNICIEN MES

Agent de laboratoire

Emergency Response Operator

Servicetechniker / Elektriker (m/w/d)

Service Sales Consultant

Servicetechnik Brandschutz

Commercial Product Manager (32-40 uur), Belgie/Nederland

Electrical Technician

Digital Operations Engineer

Technicien de maintenance Installations de Sureté Electronique - Villeneuve La Garenne (92)

Technicien de maintenance SSI H/F

ASSISTANT AMINISTRATIF PROTECTION INCENDIE

Technicien Installation Sureté Electronique - Montmagny 95

SENIOR TENDER MANAGER

assistante administrative d'agence - CDD 6 mois - Les Ulis 91

TECHNICIEN EXTINCTEURS ITINERANT H/F - Secteur Bouches du Rhône (13)

Technicien Installation des systèmes de sécurité électronique - Secteur 04/05/13/83 Toulon

Commercial Sales Consultant

Commercial Mixte H/F - Les Ulis (91)

Project Manager

Planner

Category Manager Fire Systems(32-40 uur), Regio Breda/Utrecht

Field Service Coordinator

Operations Support Specialist

Responsable Technique systèmes de sûreté électronique & vidéosurveillance - Guyancourt (78) ou Chartres (28)

Chef.fe de projet Expérience Client Digitale

Ausbildung zum Informationselektroniker (m/w/d)

Técnico/a Sistemas PCI

Security Advisor

Credit Control Officer

Technicien de maintenance Protection Incendie H/F - secteur Beauvais nord (60)

Security Consultant

Fire Technician

TECHNICIEN MAINTENANCE SSI H/F - Secteur Amiens

Fire Protection & Compliance Tester

Commercial Mixte H/F - Les Ulis (91)

Commercial Mixte H/F - Strasbourg (67)

Fire System Designer / Estimator

Dessinateur/Projeteur en Sécurité incendie H/F

Leadership Trainee

Portable Service Technician

Technicien de Maintenance SSI H/F

TECHNICIEN MAINTENANCE EXTINCTEURS H/F - Paris

Service Technician

TECHNICIEN APV H/F - Secteur Briançon (05)

Servicetechniker / Elektriker (m/w/d)

Technicien-ne (100%)

Pre-Sales Engineer Key Accounts Security (32-40 uur)

TECHNICIEN MISE EN SERVICE SSI H/F - Secteur IDF

Servicetechniker

TECHNICIEN DESENFUMEUR H/F - Secteur du 74

Technicien désenfumeur H/F - Secteur Le Havre / Deauville

Technician

Head of Customer Retention

Technicien APV Extincteurs

HR Business Partner/HR Manager (32-40 uur), Chubb Fire & Security, Breda

Mechanical Technician

TECHNICIEN MAINTENANCE EXTINCTEURS H/F

Regionalleitung West

Customer Service Administrator

Opérateur de télésurveillance H/F - CDD 6 mois - CHAMPAGNE AU MONT D OR

Branch Assistant

Service Engineer

TECHNICIEN Extincteurs Itinérant H/F - Secteur Corse (Ajaccio)

AFSS Assessor

Portable Service Technician

Gestionnaire Service client H/F

Network & Telecommunications Engineer

Servicetechnik Brandschutz

Installation Technician

Technicien MES confirmé SSI H/F - Secteur 59 / 62

Technicien Bureau d’études Conception /Chiffrage – Systèmes de Sécurité Incendie H/F

Commissioning Engineer

Emergency Response Operator

Commercial Sales Consultant

Electrical Estimator

Call Centre Agent

Opérateur de télésurveillance H/F - CDD 2 mois - CONCARNEAU

Technicien de maintenance SSI H/F - Secteur 06 / 98

Fire Compliance Coordinator

Gestionnaire de Stock H/F

Fire Alarm Technician

Specialist Procesoptimalisatie

Electronic Security Technician

Servicemonteur Blusmiddelen

Business Development Manager (Regional WA)

Emergency Response Operator

Fire Alarm Engineer

Servicemonteur Elektronische Beveiliging

Installatiemonteur Brandbeveiligingsinstallaties

Security Command Centre Operator

Technicien Mise en Service

Ausbildung zum Informationselektroniker (m/w/d)

Technicien de maintenance SSI H/F

Employee Customerdesk (Sales Support)

Interim Teamlead planning Fire Systems

Sales Executive

TECHNICIEN MAINTENANCE SSI - Secteur Dordogne (24)

Commercial mixte H/F - Nancy (54)

Service Sales Consultant

Servicetechniker / Elektriker (m/w/d)

PowerApps / Business Intelligence (BI) Entwickler

Security Installation Apprentice

Emergency Response Operator

Technicien APV Extincteurs

Legal Contract Manager

Small Works Fire Engineer

ASSISTANT AMINISTRATIF PROTECTION INCENDIE

Electrical Technician

Category Manager (32-40 uur), Regio Breda/Utrecht

Montagetechniker (m/w/d)

TECHNICIEN CONSEIL H/F - Secteur 67

Commercial Mixte H/F - Montpellier (34)

Sprinkler Design Engineer

Credit Control Officer

Engineer PFX Regional

Business Development Manager

Technicien de maintenance SSI H/F - Secteur 60/80

Branch Logistics Coordinator

Accountmanager Fire Systems, (32-40 uur), Groningen

Business Development Manager - VitalCALL

BIM Draftsmen

Commercial Coordinator

Administrator

Customer Success Manager

Ausbildung zum Informationselektroniker (m/w/d)

Monitoring Operator - Code Red

Technicien de maintenance des systèmes de Sûreté Electronique H/F - Pau (64)

Operations Support Specialist

Technicien Bureau d’études Conception /Chiffrage – Systèmes de Sécurité Incendie H/F - Villeneuve-la-Garenne (92)

Manager, Projects

Operations Supervisor

Commercial Mixte H/F - Rennes (35)

National Account Manager

TECHNICIEN POLE INGENIERIE SURETE ELECTRONIQUE - LES ULIS (91) - H/F

TECHNICIEN EXTINCTEURS ITINERANT H/F

Service Technician

Servicetechniker - Quereinsteiger willkommen (m/w/d)!

Service Technician

TECHNICIEN APV EXTINCTEURS H/F - Secteur Paris (75)

Ausbildung zum Informationselektroniker (m/w/d)

Technicien de maintenance SSI H/F - Secteur LILLE

Inside Sales Representative (100%)

New Business Development Manager (32-40 uur), Belgie/Nederland

Portable Technician

Commercial Sales Consultant

Project Engineer

Fire Service Engineer

Carpenter - Fire

Servicetechniker / Montagetechniker (m/w/d)

Opérateur de télésurveillance H/F - CDD 2 mois - CONCARNEAU

Animateur Equipe Techniciens Protection Incendie – Strasbourg (67) H/F

Commercial Mixte H/F - Lyon (69)

Servicetechniker/In (100%)

Ingénieur Développement Hardware F/H

Electrical Technician

Commercial Installation et Maintenance Protection Incendie H/F - Nevers (58)

Commercial Protection Incendie H/F

Sprinkler fitter - Service

Regional Branch Technical Officer

Service Sales Consultant

Technicien Installation SSI H/F

Technicien Installation des systèmes de Sûreté Electronique - POLE INGENIERIE - Limonest H/F

Servicetechniker / Montagetechniker (m/w/d)

Category Manager Electronic Security (32-40 uur), Regio Breda/Utrecht

Head of Service Sales

Responsable Technique sûreté électronique - Aix En Provence

Electrical Tester

Fire Alarm Electrician

RESPONSABLE EXPLOITATION ADJOINT TELESURVEILLANCE H/F

Technicien MES Système H/F - Secteur 68 - 90

Technicien Maintenance SSI H/F - Secteur 68

Workshop Technician

BUSINESS DEVELOPMENT REPRESENTATIVE (100%)

Technicien APV

OÖ - Servicetechnik Brandschutz

Commercial Mixte H/F - Bordeaux (33)

TECHNICIEN DE MAINTENANCE

Service Sales Consultant

Technicien désenfumage H/F

Agent de laboratoire

Technician Apprentice

Vertriebsprofi - Oberösterreich

Animateur Equipe Techniciens Protection Incendie H/F

Ingénieur commercial– Pole ingénierie H/F

Security Advisor

Electronic Security Technician

Operativer Projektleiter Sicherheitstechnik (m/w/d)

Service Engineer

Technicien Installation des systèmes de sécurité électronique - Chalon-sur-Saône H/F

Inside Accountmanager, Lieren

Assistante administrative d'agence

Senior Coordinator

Project Manager Continuous Improvement (32-40 uur), Regio Breda/Utrecht

Hardware Design Engineer - Electronics

TECHNICIEN DE MAINTENANCE H/F - Secteur 42/63/03/43

Leadership Development Leader (32-40), Chubb Fire & Security Group, Benelux