Field Service Coordinator – JR40003234 - Chubb Careers

Chubb Careers

Back to search results

Field Service Coordinator

Brisbane

Chubb Fire & Security Pty Ltd

VitalCALL Field Service Coordinator

Join VitalCALL, a leader in providing personal alert devices and part of Chubb Fire and Security, as a valued member of our Service Delivery team. You’ll work within a supportive office-based team supporting a group of field-based VitalCALL Installers. The ideal candidate will have a strong background in customer service, attention to detail, and an ability to work collaboratively with both colleagues and contractors.

About the opportunity:
In this role, you’ll be responsible for handling incoming calls from installers, creating, checking and activating monitoring accounts, auditing completed work, raising purchase orders, invoicing, and collaborating with other departments to help achieve business targets. At VitalCALL, our customer-first approach means you’ll provide caring and professional service built on empathy and respect. You should be proactive and have a can-do attitude. In return, we offer training opportunities and potential for career development.

Key Responsibilities of the role include:

Handle inbound calls within Field Service KPIs.
Provide caring and professional service to installers and their contacts, assisting with any issues to ensure smooth installations.
Perform daily audits to confirm products and services are correctly invoiced.
Help resolve customer service agreement issues within Service Delivery KPIs.
Assist with monthly reporting requirements.

We are looking for:

At least 2 years of experience in a customer service position involving both administrative tasks and phone-based support.
A focus on customer satisfaction and business needs.
Excellent communication skills with internal departments and contractors.
Knowledge of Pronto, Salesforce, or other ERP/CRM systems (preferred but not essential).
Intermediate to advanced proficiency in Word and Excel.

If you would like to be part of a progressive organisation, please click the ‘Apply’ button to submit your Resume.

We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds.

Similar Jobs

Featured job listings

Each listing including the job title, location, brief
description, and a link to a page with more details.

Ingénieur Commercial installations contrôle d'accès / alarme intrusion / vidéosurveillance - PAU (64) H/F

Bilanzbuchhalter / Financial Accountant (m/w/d)

Fire Service Engineer

Service Technician

TECHNICIEN MAINTENANCE SYSTEME H/F

Service Technician

Technicien Installation des systèmes de Sûreté Electronique - POLE INGENIERIE - Limonest H/F

Responsable Coordination Maintenance/SAV H/F

Technicien de mise en service SSI H/F

Commercial(e) Comptes Nationaux

Technicien de maintenance Installations de Sureté Electronique - Villeneuve La Garenne (92)

Security Installation Apprentice

Responsable Service Maintenance des systèmes de sûreté électronique & vidéosurveillance - Villeneuve La Garenne 92

Commercial Sales Consultant

Branch Logistics Coordinator

Operations Support Supervisor

Operations Support Specialist

Project Manager

TECHNICIEN TELEMAINTENANCE - CDD 5 mois - H/F

Customer Support Advisor

Design Engineer

Ingénieur Commercial Solutions en Sécurité incendie H/F

Technicien de Maintenance des Systèmes de Sûreté Électronique - Nantes (44)

Ingénieur Développement Hardware F/H

Branch Assistant

Technicien de Maintenance

Technicien de maintenance des systèmes de sûreté électronique & vidéosurveillance - Bussy Saint Martin (77) H/F

Emergency Response Operator

Electronic Security Technician

Leitstellenmitarbeiter für unsere Notruf- und Serviceleitstelle (m/w/d)

Category Manager Electronic Security (32-40 uur), Regio Breda/Utrecht

New Business Development Manager (32-40 uur), Belgie/Nederland

Sprinkler fitter - Service

Electrical Technician

Commercial Product Manager (32-40 uur), Belgie/Nederland

Security Advisor

TECHNICIEN POSEUR H/F

Project Manager

Data Science & Integration Manager

Technicien de Maintenance des Systèmes de Sûreté Électronique - Nantes (44)

Technicien de maintenance des systèmes de sûreté électronique & vidéosurveillance - Aix En Provence 13

Ausbildung zum Informationselektroniker (m/w/d)

Ausbildung zum Informationselektroniker (m/w/d)

Servicetechniker / Elektriker (m/w/d)

Technicien Mise en Service

Sourcing Specialist

Chargé d'études en Sécurité incendie H/F

Technicien mise en service SSI H/F

Emergency Response Operator

Commercial(e)

Servicetechniker / Elektriker (m/w/d)

Technicien de maintenance H/F - Secteur 06 / 98

TECHNICIEN POLE INGENIERIE SURETE ELECTRONIQUE - LES ULIS (91) - H/F

TECHNICIEN DE MAINTENANCE SSI H/F - Secteur ANGERS

Assistante administrative d'agence

Poseur

Customer Success Manager

Portable Service Technician

Opérateur de télésurveillance H/F - CDD 2 mois - CONCARNEAU

Employee Customerdesk (Sales Support)

Hardware Design Engineer - Electronics

Field Service Coordinator

Ausbildung zur Kauffrau für Büromanagement (m/wd)

Ingénieur(e) Commercial(e) - Système de Sécurité incendie/SSI - Montpellier (34)

Leadership Development Team Co-Ordinator

Business Development Manager (Regional WA)

Fire Alarm Technician

Electrical Technician

Servicetechniker / Elektriker (m/w/d)

commercial sales consultant

Project Manager

Installation Technician

Assistant Manager

Logistics and Stores Lead

Ingénieur(e) Commercial(e) - Système de Sécurité Incendie/SSI - Rennes (35)

Category Manager Fire Systems(32-40 uur), Regio Breda/Utrecht

Directeur Technique sûreté électronique - Guyancourt (78)

assistante administrative d'agence - CDD 6 mois - Les Ulis 91

Accounts Clerk

Security Installation Apprentice

New Business Development manager, Regio Randstad

Ingénieur Commercial installations contrôle d'accès / alarme intrusion / vidéosurveillance - Blaye / Libourne / Lormont / Ambarès-et-Lagrave (33) H/F

Network & Telecommunications Engineer

Technicien de maintenance des systèmes de sûreté électronique & vidéosurveillance - Les Ulis 91

Planner

Service Engineer

Servicetechnik Brandschutz

Fire Compliance Coordinator

Software Engineer

Vacature Material Planner (32-40 uur), Chubb Fire & Security Group, Breda of Utrecht

Head of Service Sales

Engineer

Ausbildung zum Informationselektroniker (m/w/d)

Service Technician

Commissioning Engineer

Technicien APV Extincteurs

TECHNICIEN MAINTENANCE SYSTEME H/F - Secteur Chambéry / Haute Savoie

Emergency Response Operator

Commercial Coordinator

TECHNICIEN MAINTENANCE SSI H/F - Secteur Amiens

Service Sales Consultant

Workshop Technician

Business Development Manager - VitalCALL

Service Technician

Small Works Security Service Engineer

Technicien Bureau d’Etudes H/F

Technicien Mise en Service Confirmé H/F

Carpenter - Fire

Quantity Surveyor

Service Engineer

Security Service Engineer

Security Service Engineer

Technicien Installation des systèmes de sécurité électronique - Aix En Provence

Fire Service Supervisor

Medewerker Customer Desk ES Contractbeheer

TECHNICIEN APV EXTINCTEURS H/F - Secteur Paris (75)

Electrical Tester

Vertriebsprofi - Oberösterreich

Technician Workshop

Technicien mise en service H/F

Employee Customer Desk

Servicetechnik Brandschutz

Senior Technician

TECHNICIEN MES

Ingénieur Technico-commercial H/F

BIM Draftsmen

Digital Operations Engineer

Security Advisor

Technician

Technicien Après-Vente H/F

Service Engineer

Call Centre Agent

Technicien de maintenance SSI H/F

Technicien de mise en service SSI H/F

Ausbildung zum Informationselektroniker (m/w/d)

Pre-Sales Engineer Key Accounts Security (32-40 uur)

Ingénieur Développement objet/C++ H/F

Security Consultant

Technicien de maintenance des Installations de Sureté Electronique & Vidéosurveillance - Rennes (35)

Security Service Engineer

Technicien Mise en Service SSI H/F

Opérateur de télésurveillance H/F - CDD 2 mois - CONCARNEAU

Opérateur de télésurveillance H/F - CDD 6 mois - CHAMPAGNE AU MONT D OR

Fire Service Site Engineer

Security Service Engineer

Senior Technician

Electronic Security Technician

Technician Detection Install

Security Command Centre Operator

Fire Estimator

Technicien après vente

TECHNICIEN DE MAINTENANCE H/F - Secteur 42/63/03/43

Portable Service Technician

TECHNICIEN MAINTENANCE SSI - Secteur Dordogne (24)

Technicien Installation Sureté Electronique - Montmagny 95

Project Manager Continuous Improvement (32-40 uur), Regio Breda/Utrecht

Field Service Engineer

Emergency Response Operator

Technicien de maintenance SSI H/F - Secteur Angers

Operativer Projektleiter Sicherheitstechnik (m/w/d)

Assistant(e) agence

Coordinateur SAV - Protection Incendie H/F

Operations Supervisor

TECHNICIEN CONSEIL H/F - Secteur 67

Medewerker Customer Desk ES

Servicemonteur Blusmiddelen

Chargé(e) d’Etudes Chiffrage

Technicien MES confirmé SSI H/F - Secteur 59 / 62

Technicien de maintenance SSI H/F - Secteur 60/80

TECHNICIEN MAINTENANCE SSI H/F

Security Service Engineer

Call Centre Agent - Part Time

Ausbildung zum Informationselektroniker (m/w/d)

Servicetechniker / Elektriker (m/w/d)

Technicien de Maintenance SSI H/F

Chef de Chantier installations alarmes, contrôle d'accès, vidéosurveillance - Montpellier

Commercial Sales Consultant

Service Technician

Interim Teamlead planning Fire Systems

Medewerker Customer Desk FSA

Security Service Apprentice

Branch Logistics Coordinator & Trainee Engineer

Electrical Technician

Global Accounts Customer Service Support

Installatiemonteur Brandbeveiligingsinstallaties

Montagetechniker / Elektriker (m/w/d)

Account Coordinator - 12 months FTC

AFSS Assessor

Fire Engineer - D&A

Portables Technician

Service Sales Consultant

Electronic Security Technician

Technicien Maintenance confirmé

Technicien désenfumeur H/F - Secteur Le Havre / Deauville

Security Service Engineer

Ingénieur(e) Commercial(e) - Système de Sécurité incendie/SSI - Bordeaux (33)

Technicien APV extincteurs H/F

Montagetechniker

Ausbildung zum Informationselektroniker (m/w/d)

Category Manager (32-40 uur), Regio Breda/Utrecht

Inside Sales Representative (100%)

Technicien Maintenance SSI H/F - Secteur 68

Technicien MES Système H/F - Secteur 68 - 90

Credit Controller

Fire Alarm Electrician

Fire Protection Project Engineer

Accountmanager Fire Systems, (32-40 uur), Groningen

Sales Executive

Sales Consultant - Install

Servicetechniker - Quereinsteiger willkommen (m/w/d)!

Fire Protection & Compliance Tester

TECHNICIEN APV EXTINCTEURS H/F - Paris

PowerApps / Business Intelligence (BI) Entwickler

Sales Executive

Small Works Fire Engineer

Technicien de maintenance SSI H/F - Secteur LILLE

Portable Technician

Operations Manager - Genesys Specialist

Service Technician

Specialist Procesoptimalisatie

Regionalleitung West

Ingénieur(e) Commercial(e) - Système de Sécurité incendie/SSI - Les Ulis (91)

Service Sales Consultant

National Customer Service Specialist

Inside Accountmanager, Lieren

TECHNICIEN CONSEIL CONFIRME H/F - Dpt 62

Commercial/Construction Lawyer/Manager

Fire Service Apprentice

Fire Technician

Technicien de maintenance Protection Incendie H/F - secteur Arras (62)

Electrical Estimator

TECHNICIEN Mise En Service SSI H/F (49)

Technicien Maintenance Système H/F

Chargé(e) d'études en Courant faible