Digital Operations Engineer – JR40004223

Back to search results

Digital Operations Engineer

Singapore

Chubb Singapore Pte Ltd

Apply

Share this job

KEY RESPONSIBILITIES

·End‑User & IT Support

Provide onsite and remote support for end users across Chubb Singapore offices and site locations.
Deliver technical support for Windows OS, iOS, Android, and enterprise services including File & Print, Office 365 (Outlook, Office Suite, SharePoint, OneDrive, Teams).
Implement application deployments, software upgrades, and perform troubleshooting and fine‑tuning for end users.
Provide user onboarding, training, and guidance when required.
Laptop Build with latest operating system
Laptop Hardware skill to replace RAM, SSD and Battery

·Systems, Network & Server Support

Support local network infrastructure, servers, and related components in coordination with regional and HQ teams.
Collaborate with HQ IT on system‑related matters, global projects, and escalations.

·Operations, Documentation & Asset Management

Track, document, and manage all support activities using the organization’s ticketing system.
Monitor and maintain IT asset inventory, including performing tech refresh cycles at defined intervals.
Ensure timely resolution of issues, proactively identifying recurring problems and proposing solutions.

·Project Participation

Participate in local and global IT projects, providing system recommendations, technical insights, and hands‑on support.
Work with external vendors and service providers to deploy new systems, manage escalations, and troubleshoot issues in a timely manner.

·Other Responsibilities

Assist in ad‑hoc tasks and assignments as directed by the IT Manager.

REQUIREMENTS

·Technical Skills

Strong knowledge in supporting Windows, iOS/Android, and Microsoft 365 Services.
Hands‑on experience with network troubleshooting, end‑user device support, and server environments.
Familiarity with ticketing and IT service management tools.

·Additional Advantages

Mastermind (security monitoring system) knowledge will be a strong advantage.
Project experience involving SAP or integration support is highly beneficial.

·Soft Skills

Excellent communication and interpersonal skills.
Strong analytical, troubleshooting, and problem-solving abilities.
Ability to work independently and collaboratively in a fast‑paced environment.

Apply

Similar Jobs

Featured job listings

Each listing including the job title, location, brief
description, and a link to a page with more details.

Technicien de Maintenance des Systèmes de Sûreté Électronique - Nantes (44)

Apply now

Ingénieur Développement Hardware F/H

Apply now

Branch Assistant

Apply now

Senior Technician

Apply now

Opérateur de télésurveillance H/F - CDD 2 mois - CONCARNEAU

Apply now

Directeur Technique sûreté électronique - Guyancourt (78)

Apply now

Assistante administrative d'agence

Apply now

Servicetechniker / Elektriker (m/w/d)

Apply now

Fire Protection Project Engineer

Apply now

Ingénieur Commercial installations contrôle d'accès / alarme intrusion / vidéosurveillance - Blaye / Libourne / Lormont / Ambarès-et-Lagrave (33) H/F