Works under immediate supervision to provide satisfactory and quality customer service.
Assists with obtaining customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased.
Assists with answering basic customer inquires on product availability, maintenance, and the status of orders.
Assists with resolving basic customers' service or billing complaints.
Assists with keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
