Kwun Tong

Chubb Hong Kong Limited

• Works under immediate supervision to provide satisfactory and quality customer service.
• Assists with obtaining customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased.
• Assists with answering basic customer inquires on product availability, maintenance, and the status of orders.
• Assists with resolving basic customers' service or billing complaints.
• Assists with keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.