Blackburn

Chubb Fire & Security Ltd

Are you hoping to join a business that offer a genuine ‘people first’ culture?

Here at Chubb Fire & Security we have an opportunity for an Administrator to join our Business Support Team based in Blackburn (BB1 2PR) on a full time, permanent basis.

About Us, Our Culture & What We Can Offer You

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally – Together we do great things! Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

SALARY: £24,000 per annum

• 25 days holiday, plus bank holidays
• Free Onsite Parking
• Liftshare Community – an app designed to make your commute more affordable, sustainable and enjoyable 
• Cycle to Work Scheme
• Online GP Appointments
• Employee Referral Scheme (£1000)
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Free Mortgage Advice
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety discounts
• Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What you'll be doing as an Administrator

• The main objective is to provide front line administration to our existing clients.
• You will undertake a full range of administration duties and must be IT literate, in particular possess a good working knowledge of Microsoft Outlook and Excel. Training on in-house systems will be provided
• Produce daily documentation for our clients and partners
• Working with internal stakeholders and external customers to ensure a robust solution can be achieved.
• Ensuring streamlined administrative processes and exceptional customer service to clients
• To maintain customer job files, ensuring that all necessary information is accurately recorded (in hard and electronic format as appropriate), to ensure that full customer history and data is readily available.
• Communicate with Customers, Engineers and Customer Service Centre regarding projects and services as appropriate.
• This key role will assist in the development of the overall Chubb strategy whilst identifying opportunities for continuous improvement throughout the business.

Working Hours: 37.5 hours per week | Monday to Friday 9.00am-5.00pm | Office Based

What we would like you to bring:

• Have experience of working within a dedicated administration support role
• Be IT literate – particularly skilled with excel
• Work well in a fast paced, busy support environment
• Are proactive and able to prioritise workloads well
• Have excellent people and communication skills, both written and verbal
• Good attention to detail
• Must be able to work as part of a team
• Ability to work to tight deadlines.
• Demonstrate a real passion for learning about our fantastic industry and customer base with a willingness to learn and develop yourself

If this sounds like you, send us your application today!

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.

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