Fire Service Engineer – JR40004380

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Fire Service Engineer

Cardiff

Chubb Fire & Security Ltd

Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

POSITION: Fire Service Engineer – BRISTOL

The main purpose of the Fire Service Engineer role is to be responsible for maintaining and servicing fire safety systems, ensuring they meet current standards and customer requirements, while delivering exceptional customer service through clear communication and timely issue resolution.

This role involves providing technical advice, conducting routine inspections, and performing repairs, all with a focus on ensuring customer satisfaction and safety across various sites.

SALARY: Opportunity to earn in excess of £45,000 (This includes base, OTE, call out and OT)

LOCATION: Bristol and surrounding areas

BENEFITS:

25 days holiday, plus bank holidays
Localised patch – no more travelling long distances
Stable, long-term work with a leading global business
Company Van (hybrids – depends on availability) – option for private use
Development opportunities – Benefit from industry-led training modules, in-house face-to-face courses focused on product knowledge / standards awareness, and manufacturer-led product training sessions. Additionally, take advantage of optional individual development plans designed to support your career advancement and personal growth
Parking Apps – making your life a little easier out in the field
Online GP for you and your family
Employee Referral Scheme (£1000)
Company Pension Scheme (5% employer contribution)
Life Assurance (4 x Basic Salary)
A Central Benefits Platform offering a wide variety discounts
Health & Wellbeing Resources
Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What you will do

Conducting Routine Inspections: inspect fire safety systems (and ancillary equipment) to relevant British Standards whilst adhering to health & safety requirements (Full training provided)
Performing Maintenance and Repairs: Planning your own day, you’ll be field based, visiting customer premises across the region
Providing Technical Advice: offer guidance to our customers on fire safety best practices and help them understand and comply with fire safety regulations
Responding to Service Calls: Engineers respond to customer requests for service, troubleshooting issues and resolving problems promptly to maintain customer satisfaction and safety

What we look for

Technical / Industry Knowledge: This role is working on life safety systems. You will be competent of working on a wide range of systems both addressable and conventional (including aspirating and gas suppression systems)
BS5839 qualification or experience desirable (but not essential)
18th edition electrical Qualification desirable (but not essential)
Analytical and Problem-Solving Skills: Ability to assess potential risks and propose practical solutions
Communication and Interpersonal Skills: Effective communication to relay information to various stakeholders, customers, and strong interpersonal skills for teamwork and customer service
Adaptability to handle dynamic situations and changing regulations
Full current UK driving licence

Emphasising Sustainable Innovation

At Chubb Fire and Security, we are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting-edge but also environmentally responsible.

By joining Chubb, you will be part of a team dedicated to delivering sustainable services that protect people and property while minimising environmental impact. If you are passionate about working on solutions that contribute to a safer and greener future, Chubb is the place for you.

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