National Customer Service Specialist – JR40003613 - Chubb Careers

Chubb Careers

Back to search results

National Customer Service Specialist

Brisbane

Chubb Fire & Security Pty Ltd

National Customer Service Specialist – Customer Service

Chubb Fire & Security, Salisbury

Key Tasks & Responsibilities
• Inbound Calls (13 15 98):
• Answer and manage high–volume inbound calls from customers via the 13 15
98 service line for the country
• Provide prompt, professional, and courteous customer service on all
interactions.
• Strive for First Call Resolution
• Inbound Emails – National Customer Service:
• Monitor and respond to incoming emails for the national customer service
group mailboxes.
• Action requests, provide information, and escalate issues as appropriate.
• Billing Enquiries:
• Handle customer billing enquiries including invoices, payments, and
account statements.
• Provide timely resolutions or escalate complex issues to the appropriate
department.
• Job Logging:
• Accurately log new jobs and service requests received via phone, email, or
other channels.
• Assign work orders to appropriate teams and ensure details are recorded in
relevant systems.
• General Enquiries:
• Respond to general customer enquiries regarding products, services, or
account information.

What we will offer you:

Supportive team structure with training provided
Free Parking onsite
Opportunities for career development and advancement
Access to People Matters – an employee discount platform with access to hundreds of discounts from health, groceries, electronics and more

Apply now to see where Chubb can take your career. All applications and enquiries are treated in the strictest confidence.

Are you being referred to one of our roles? If so, ask your connection at Chubb about our Employee Referral Program process!

We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language background

Similar Jobs

Featured job listings

Each listing including the job title, location, brief
description, and a link to a page with more details.

Customer Success Manager

Technicien Maintenance SSI H/F - Secteur 68

Accountmanager Fire Systems, (32-40 uur), Groningen

Opérateur de télésurveillance H/F - CDD 2 mois - CONCARNEAU

Ingénieur Développement objet/C++ H/F

Coordinateur SAV - Protection Incendie H/F

Branch Logistics Coordinator & Trainee Engineer

Credit Controller

Ausbildung zum Informationselektroniker (m/w/d)

Assistante administrative d'agence

Electronic Security Technician

Technicien APV Extincteurs

Technicien de mise en service SSI H/F

Servicemonteur Blusmiddelen

Technicien désenfumeur H/F - Secteur Le Havre / Deauville

Fire Estimator

Security Service Engineer

Project Manager

Project Manager

Branch Logistics Coordinator

TECHNICIEN MAINTENANCE SYSTEME H/F

Ausbildung zum Informationselektroniker (m/w/d)

Operations Support Supervisor

Fire Service Engineer

Montagetechniker

Emergency Response Operator

Category Manager Fire Systems(32-40 uur), Regio Breda/Utrecht

Assistant(e) agence

Technicien Installation des systèmes de Sûreté Electronique - POLE INGENIERIE - Limonest H/F

Technician Workshop

Network & Telecommunications Engineer

Security Consultant

commercial sales consultant

Project Manager Continuous Improvement (32-40 uur), Regio Breda/Utrecht

Commercial(e)

Security Advisor

Electrical Technician

Assistant Manager

Security Command Centre Operator

Fire Alarm Electrician

Assistant(e) d'Agence

Fire Engineer - D&A

Vacature Material Planner (32-40 uur), Chubb Fire & Security Group, Breda of Utrecht

Technicien de Maintenance SSI H/F

Technicien de maintenance des systèmes de sûreté électronique & vidéosurveillance - Aix En Provence 13

Technicien de Maintenance des Systèmes de Sûreté Électronique - Nantes (44)

New Business Development manager, Regio Randstad

Analyst -Taxation

Technicien Maintenance Système H/F

Portables Technician

Commercial/Construction Lawyer/Manager

Technicien Mise en Service SSI H/F

Field Service Engineer

Electrical Estimator

Technicien MES confirmé SSI H/F - Secteur 59 / 62

Chargé d'études en Sécurité incendie H/F

Customer Support Advisor

Software Engineer

Technicien Maintenance confirmé

Employee Customer Desk

Technicien de Maintenance

Technician

Responsable Coordination Maintenance/SAV H/F

BIM Draftsmen

Portable Technician

Specialist Procesoptimalisatie

Technicien de maintenance SSI H/F - Secteur LILLE

Vertriebsprofi - Oberösterreich

Leitstellenmitarbeiter für unsere Notruf- und Serviceleitstelle (m/w/d)

Security Service Engineer

Servicetechnik Brandschutz

TECHNICIEN CONSEIL CONFIRME H/F - Dpt 62

Hardware Design Engineer - Electronics

Technician Detection Install

Service Technician

Installation Technician

Servicetechniker - Quereinsteiger willkommen (m/w/d)!

Service Sales Consultant

Operativer Projektleiter Sicherheitstechnik (m/w/d)

Servicetechniker / Elektriker (m/w/d)

Digital Operations Engineer

Chargé(e) d’Etudes Chiffrage

Project Manager

Technicien de maintenance SSI H/F - Secteur Angers

Technicien Mise en Service Confirmé H/F

Leadership Development Team Co-Ordinator

TECHNICIEN MES

Fire Protection & Compliance Tester

TECHNICIEN POLE INGENIERIE SURETE ELECTRONIQUE - LES ULIS (91) - H/F

Security Advisor

Technicien mise en service H/F

Senior Technician

Servicetechnik Brandschutz

Employee Customerdesk (Sales Support)

Emergency Response Operator

Ingénieur(e) Commercial(e) - Système de Sécurité incendie/SSI - Bordeaux (33)

Emergency Response Operator

Opérateur de télésurveillance H/F - CDD 2 mois - CONCARNEAU

Category Manager (32-40 uur), Regio Breda/Utrecht

Technicien Mise en Service

Ingénieur Technico-commercial H/F

Engineer

Ingénieur Commercial installations contrôle d'accès / alarme intrusion / vidéosurveillance - PAU (64) H/F

Regionalleitung West

Electronic Security Technician

Fire Technician

Ausbildung zum Informationselektroniker (m/w/d)

Responsable Service Maintenance des systèmes de sûreté électronique & vidéosurveillance - Villeneuve La Garenne 92

Sprinkler fitter - Service

Security Service Engineer

Senior Technician

Fire Protection Project Engineer

Ingénieur(e) Commercial(e) - Système de Sécurité Incendie/SSI - Rennes (35)

Medewerker Customer Desk FSA

QEHS Business Partner

Electrical Technician

Fire Service Supervisor

Technicien de maintenance SSI H/F

Design Engineer

TECHNICIEN DE MAINTENANCE H/F - Secteur 42/63/03/43

Accounts Clerk

Technicien de maintenance des systèmes de sûreté électronique & vidéosurveillance - Bussy Saint Martin (77) H/F

Sourcing Specialist

National Customer Service Specialist

Bilanzbuchhalter / Financial Accountant (m/w/d)

AFSS Assessor

Workshop Technician

Installatiemonteur Brandbeveiligingsinstallaties

Data Science & Integration Manager

Inside Accountmanager, Lieren

Fire Compliance Coordinator

Fire Alarm Technician

Opérateur de télésurveillance H/F - CDD 6 mois - CHAMPAGNE AU MONT D OR

Technicien mise en service SSI H/F

TECHNICIEN APV EXTINCTEURS H/F - Paris

Technicien Installation des systèmes de sécurité électronique - Aix En Provence

TECHNICIEN CONSEIL H/F - Secteur 67

TECHNICIEN APV EXTINCTEURS H/F - Secteur Paris (75)

Branch Assistant

Electronic Security Technician

Technicien mise en service H/F

Sales Executive

TECHNICIEN TELEMAINTENANCE - CDD 5 mois - H/F

Service Technician

Small Works Security Service Engineer

Security Service Engineer

Medewerker Customer Desk ES

Sales Executive

Service Sales Consultant

Operations Supervisor

TECHNICIEN MAINTENANCE SYSTEME H/F - Secteur Chambéry / Haute Savoie

Servicetechniker / Elektriker (m/w/d)

Operations Manager - OMNI platform

TECHNICIEN DE MAINTENANCE SSI H/F - Secteur ANGERS

Logistics and Stores Lead

Servicetechniker / Elektriker (m/w/d)

Head of Service Sales

Field Service Coordinator

Directeur Technique sûreté électronique - Guyancourt (78)

TECHNICIEN MAINTENANCE SSI H/F - Secteur Amiens

Pre-Sales Engineer Key Accounts Security (32-40 uur)

Service Technician

Poseur

Ausbildung zum Informationselektroniker (m/w/d)

TECHNICIEN MAINTENANCE SSI - Secteur Dordogne (24)

Technicien de maintenance des Installations de Sureté Electronique & Vidéosurveillance - Rennes (35)

Electrical Tester

TECHNICIEN POSEUR H/F

Service Sales Consultant

Electrical Technician

Operations Support Specialist

Service Technician

Chargé(e) d'études en Courant faible

Service Engineer

Carpenter - Fire

Account Coordinator - 12 months FTC

Commercial Sales Consultant

Security Service engineer

Technicien de maintenance Installations de Sureté Electronique - Villeneuve La Garenne (92)

Analyst -Taxation

Business Development Manager - VitalCALL

Portable Service Technician

Ingénieur Commercial Solutions en Sécurité incendie H/F

Business Development Manager (Regional WA)

Chef de Chantier installations alarmes, contrôle d'accès, vidéosurveillance - Montpellier

Planner

Commercial Product Manager (32-40 uur), Belgie/Nederland

PowerApps / Business Intelligence (BI) Entwickler

Ausbildung zum Informationselektroniker (m/w/d)

Technicien de Maintenance des Systèmes de Sûreté Électronique - Nantes (44)

Sales Consultant - Install

Service Engineer

Global Accounts Customer Service Support

assistante administrative d'agence - CDD 6 mois - Les Ulis 91

Technicien de maintenance des systèmes de sûreté électronique & vidéosurveillance - Les Ulis 91

Technicien Après-Vente H/F

Technicien de maintenance SSI H/F - Secteur 60/80

Technicien de maintenance H/F - Secteur 06 / 98

Ingénieur(e) Commercial(e) - Système de Sécurité incendie/SSI - Les Ulis (91)

Category Manager Electronic Security (32-40 uur), Regio Breda/Utrecht

Technicien de maintenance Protection Incendie H/F - secteur Arras (62)

Technicien Bureau d’Etudes H/F

Technicien après vente

Security Service Engineer

Quantity Surveyor

Ingénieur Commercial installations contrôle d'accès / alarme intrusion / vidéosurveillance - Blaye / Libourne / Lormont / Ambarès-et-Lagrave (33) H/F

Commercial(e) Comptes Nationaux

New Business Development Manager (32-40 uur), Belgie/Nederland

Service Technician

Telecare Call Centre Agent

Ingénieur Développement Hardware F/H

Service Technician

Servicetechniker / Elektriker (m/w/d)

TECHNICIEN MAINTENANCE SSI H/F

Commissioning Engineer

Fire Service Site Engineer

Strategic Account Manager

Medewerker Customer Desk ES Contractbeheer

Portable Service Technician

Technicien de mise en service SSI H/F

Interim Teamlead planning Fire Systems

Technicien MES Système H/F - Secteur 68 - 90

Security Installation Apprentice

Commercial Sales Consultant

Ausbildung zur Kauffrau für Büromanagement (m/wd)

Emergency Response Operator

Security Service Apprentice

Ingénieur(e) Commercial(e) - Système de Sécurité incendie/SSI - Montpellier (34)

Montagetechniker / Elektriker (m/w/d)

Small Works Fire Engineer

Technicien Installation Sureté Electronique - Montmagny 95

Ausbildung zum Informationselektroniker (m/w/d)