Security Service Engineer – JR40003292

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Security Service Engineer

Middlesbrough

Chubb Fire & Security Ltd

Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

SALARY: Opportunity to earn in excess of £40,000 (This includes basic and additional supplements – base is determined on experience)

LOCATION: Middlesbrough and surrounding area

Working on a localised patch – no more travelling long distances
25 days holiday, plus bank holidays
Company Van – (hybrids – depends on availability) – option for private use
Stable, long-term work with a leading national business
Development opportunities – Benefit from industry-led training modules, in-house face-to-face courses focused on product knowledge / standards awareness, and manufacturer-led product training sessions. Additionally, take advantage of optional individual development plans designed to support your career advancement and personal growth
Online GP for you and your family
Parking Apps – making your life a little easier
Employee Referral Scheme (£1000)
Company Pension Scheme (5% employer contribution)
Life Assurance (4 x Basic Salary)
Uniform, all PPE, tools and ongoing training provided
Travel Time Scheme
A Central Benefits Platform offering a wide variety discounts
Health & Wellbeing Resources
Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What you will do

Conducting Routine Inspections: inspect security systems a range of customers from commercial, domestic, and integrated systems
Performing Maintenance and Repairs: Planning your own day, you’ll be field based, visiting customer premises across the region
Providing Technical Advice: offer guidance to our customers on security best practices and help them understand what we offer
Responding to Service Calls: Engineers respond to customer requests for service, troubleshooting issues and resolving problems promptly to maintain customer satisfaction and safety
Participate in a structured call-out rota to provide after-hours support, ensuring timely responses to urgent issues on a rotational schedule

What we look for

Technical / Industry Knowledge: This role is working on security systems. You will be competent of working on a wide range of systems such as Intruder Alarms, Access Control, and CCTV
Analytical and Problem-Solving Skills: Ability to assess potential risks and propose practical solutions
Communication and Interpersonal Skills: Effective communication to relay information to various stakeholders, customers, and strong interpersonal skills for teamwork and customer service
Adaptability to handle dynamic situations and changing regulations
Driving Licence: Full current UK driving licence

Emphasising Sustainable Innovation

At Chubb Fire and Security, we are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting-edge but also environmentally responsible.

By joining Chubb, you will be part of a team dedicated to delivering sustainable services that protect people and property while minimising environmental impact. If you are passionate about working on solutions that contribute to a safer and greener future, Chubb is the place for you.

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