Dunedin

Chubb New Zealand

Customer Service & Compliance Coordinator

Chubb – Global Leader in Fire Safety Solutions

Chubb, a trusted name in protecting people, property, and assets worldwide, is seeking a motivated and customer-focused professional to join our team. This is not your typical administration role — it’s an opportunity to make a real difference in the community by ensuring buildings remain safe, compliant, and ready for occupation.

In this role, you will:

• Ensure buildings meet Building Regulation requirements and maintain compliance with the Building Warrant of Fitness (BWOF).

• Liaise directly with facilities companies, councils, property managers, and building owners.

• Coordinate the operational work of field technicians.

• Issue BWOF certificates and provide progress reports to the Key Account Manager

What we’re looking for:

• Exceptional communication skills.

• Strong time management and self-organization abilities.

• High personal and professional standards, including business ethics and Environmental, Health & Safety awareness.

• Proficiency in Microsoft Office applications.

• Problem-solving and troubleshooting skills.

• Ability to prioritize tasks and manage multiple responsibilities simultaneously.

What we offer:

• Comprehensive training and ongoing support from local experts and a national network.

• Opportunities to further your qualifications and grow your career.

• Competitive base remuneration, aligned with your industry experience and qualifications