{"id":13799,"date":"2026-04-30T12:15:44","date_gmt":"2026-04-30T11:15:44","guid":{"rendered":"https:\/\/careers.chubbfs.com\/job-postings\/monitoring-operator-code-red-jr40004385-50\/"},"modified":"2026-04-30T12:15:44","modified_gmt":"2026-04-30T11:15:44","slug":"monitoring-operator-code-red-jr40004385-50","status":"publish","type":"job_posting","link":"https:\/\/careers.chubbfs.com\/au-en\/job-postings\/monitoring-operator-code-red-jr40004385-50\/","title":{"rendered":"Monitoring Operator &#8211; Code Red \u2013 JR40004385"},"content":{"rendered":"<h1>Monitoring Operator (Control Room) \u2014 Jandakot, Perth (Onsite)<\/h1>\n<\/p>\n<p>Protect lives and property every shift. Join a team that responds to critical events across Australia and delivers calm, professional support when it matters most.<\/p>\n<\/p>\n<h2>About Chubb Fire &amp; Security<\/h2>\n<p>Chubb Fire &amp; Security Australia is a leading provider of fire safety and security solutions and part of the API Fire and Security group of companies. Our purpose is simple and powerful: PROTECT PEOPLE FIRST\u2014and we\u2019re proud of a culture focused on building great leaders.<\/p>\n<\/p>\n<h2>The Role<\/h2>\n<p>Based at our Jandakot Monitoring Centre, you\u2019ll be part of a 24\/7 operation that manages alarm events and coordinates timely responses for customers across multiple states.<\/p>\n<\/p>\n<h2>What You\u2019ll Do<\/h2>\n<p>\u2022 Monitor and respond to fire alarm events and inbound\/outbound calls.<\/p>\n<p>\u2022 Liaise with customers, emergency services, technicians, security guards and facility managers.<\/p>\n<p>\u2022 Complete accurate administrative tasks covering all facets of alarm monitoring.<\/p>\n<p>\u2022 Log after\u2011hours job requests and schedule\/dispatch technician jobs.<\/p>\n<\/p>\n<h2>What You\u2019ll Bring<\/h2>\n<p>\u2022 Proven customer service experience, ideally in a contact centre environment.<\/p>\n<p>\u2022 Strong communication skills and computer literacy.<\/p>\n<p>\u2022 Calm, professional manner with strong attention to detail.<\/p>\n<p>\u2022 Ability to work autonomously and as part of a team.<\/p>\n<p>\u2022 Willingness to work a 24\/7 rotating roster.<\/p>\n<\/p>\n<h2>Roster, Status &amp; Pay<\/h2>\n<p>\u2022 Full\u2011time, award\u2011based (Clerks Private Sector Award).<\/p>\n<p>\u2022 Rotating 4\u2011on\/4\u2011off, 12\u2011hour shifts (four days, four off, four nights, four off).<\/p>\n<p>\u2022 Projected earnings $72,000\u2013$82,000 per year.<\/p>\n<\/p>\n<h2>Benefits &amp; Growth<\/h2>\n<p>\u2022 Excellent work\u2013life balance.<\/p>\n<p>\u2022 5 weeks annual leave &#043; overtime opportunities.<\/p>\n<p>\u2022 Full training and career progression opportunities.<\/p>\n<p>\u2022 Global organisational stability.<\/p>\n<p>\u2022 Access to Chubb Hub employee discount platform.<\/p>\n<\/p>\n<h2>Compliance &amp; Pre\u2011Employment<\/h2>\n<p>\u2022 Criminal History Police Clearance.<\/p>\n<p>\u2022 Pre\u2011Employment Drug &amp; Alcohol Medical.<\/p>\n<\/p>\n<h2>Inclusion &amp; Belonging<\/h2>\n<p>We welcome applicants from all backgrounds including First Nations people, people with disability, LGBTIQA&#043; communities and all cultural and language backgrounds.<\/p>\n<\/p>\n<h2>How to Apply<\/h2>\n<p>Submit your CV and cover letter. If referred by a Chubb employee, ask about our Employee Referral Program.<\/p>\n<\/p>\n<h2>Location<\/h2>\n<p>Jandakot, Perth \u2014 free parking onsite and close to Cockburn Shopping Centre, public transport, and freeway access.<\/p><\/p>\n","protected":false},"featured_media":7363,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"country":[11],"class_list":["post-13799","job_posting","type-job_posting","status-publish","has-post-thumbnail","hentry","country-australia"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Monitoring Operator - Code Red \u2013 JR40004385 - Chubb Careers AU-EN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/careers.chubbfs.com\/au-en\/job-postings\/monitoring-operator-code-red-jr40004385-50\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Monitoring Operator - Code Red \u2013 JR40004385 - Chubb Careers AU-EN\" \/>\n<meta property=\"og:description\" content=\"Monitoring Operator (Control Room) \u2014 Jandakot, Perth (Onsite) Protect lives and property every shift. 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